Help Center

Find answers about placing orders, tracking fulfilment, payments, and managing your NoshBite account.

Placing an order

Browse a restaurant menu, add items to your cart, and complete checkout. Availability, prices, minimum order values, delivery zones, fees, and preparation times are set by the restaurant.

Tracking an order

Use the Track Order page with your order number, or open the order from your account. Status updates are entered by the restaurant and its fulfilment team.

Payments

Today, each restaurant selects the payment options shown at checkout and is responsible for collecting and confirming customer payments. If NoshBite adds an integrated checkout payment option in the future, the option, provider, fees, and applicable terms will be shown clearly before you confirm the order.

Getting the right help

For food, preparation, delivery, cancellation, return, or refund questions, contact the restaurant first using the details on your order. For account or platform issues, use the Customer Service page.