Shipping Policy

NoshBite food orders are fulfilled by delivery or pickup arranged by the restaurant; they are not shipped by NoshBite.

Last updated: 22 October 2026

Who fulfils the order

The restaurant is responsible for accepting, preparing, packing, and making the order available for delivery or pickup. Delivery may be performed by restaurant staff or a third-party delivery provider chosen by the restaurant.

NoshBite provides ordering, location, and status-tracking software. We do not operate a delivery fleet and are not the carrier or shipping company for restaurant orders.

Areas, fees, and estimates

Restaurants set their own delivery areas, minimum order values, charges, and estimated times. These details are displayed from restaurant-supplied settings and may change before checkout.

Delivery times are estimates, not guarantees. Preparation demand, distance, traffic, weather, address access, and rider availability can cause delays.

Customer responsibilities

Provide a complete and accurate delivery address, reachable contact number, and access instructions. Be available to receive the order. A restaurant may charge for or decline redelivery when delivery fails because the supplied information is incorrect or the recipient is unavailable, subject to its policy and applicable law.

Delays and failed delivery

Use order tracking and contact the restaurant directly about a delay, failed delivery, or delivery-condition issue. The restaurant is responsible for investigating and deciding any replacement, redelivery, cancellation, or refund.

Pickup and digital services

For pickup, collect the order from the location and within the time communicated by the restaurant. Restaurant software subscriptions and other digital NoshBite services have no physical shipping.

A future NoshBite integrated checkout payment option would change only how an eligible payment is processed; it would not make NoshBite the delivery provider unless checkout expressly states otherwise.